Essential Tools for Communicating Across Differences

Dan Griffith, Director, Conflict Resolution and Dialogue Programs and Carolyn Gentle Genitty, Assistant Vice President for University Academic Policy, Director of University Transfer Office, IUPUI.

Preparation for Workshop

Session Description: Our relationships present both opportunities and challenges for collaborating.  Each opportunity presents different levels of comfort, understanding, appreciation, and even resistance.  Applying the IUPUI Intergroup Dialogue (IGD) teaching model – showing inclusivity, becoming inclusive, engaging in inclusivity, and committing to inclusivity – this deep dive session provides participants space and place to gain increased knowledge and awareness in communicating across differences. Communicating across difference includes appreciating differences, alliance building, critical self-reflection, and engaging self. Each outcome enhances our value for diversity, inclusivity, and social identity with tools to sharpen interpersonal, work, and community relationships.

IUPUI Intergroup Dialogue (IGD) Teaching Model process steps:

  • Stage 1: Showing Inclusivity – Creating Meaning through Dialogue
  • Stage 2: Becoming Inclusive – Exploring Our Social Identities
  • Stage 3: Engaging in Inclusivity – Having Difficult Conversations
  • Stage 4: Committing to Inclusivity – Building Alliances Across Differences

Learning Outcomes: At the end of the session, participants will be able to have increased knowledge and awareness about…

Appreciating differences

  1. hear different points of view
  2. learn from others
  3. hear other’s personal stories
  4. address difficult issues

Building Alliances

  1. work through disagreements and conflicts
  2. value other’s willingness to understand their own biases
  3. listen to others’ commitment to work against injustice
  4. understand other’s passion for social issues

Reflecting critically about self

  1. examine my source of biases
  2. allow self to reconsider opinion and mistakes
  3. appreciate experiences different from my own
  4. re-think issues I may not have fully considered before

Engaging Self

  1. be able to disagree
  2. share my view and experiences
  3. ask question I felt I wasn’t able to ask before
  4. speak openly without feeling judged